Sara Williams, who runs the Debt Camel blog, said: "Amigo's very poor lending has caused hardship and misery for hundreds of thousands of customers.

Onceyou’ve raised a complaint, we’ll look into your concernsand resolve them if we can. If you’re unhappy with our final response or your complaint has not been resolved within 8 weeks, you can ask the Financial Ombudsman Service for an independent review, free of charge.They will onlybe able toassist if you have tried resolving your complaint with us first. This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options. Who are Amigo Loans?Alternatively, you can tell us about your complaint by calling us on 01202 629161 (Monday - Thursday 9 - 6pm and Friday 9 - 5pm). Our advisors should be able to clear up any problems you have orgetthe complaintlooked intofor you. Saying that, we’d suggest heading to our complaintssection first as we’re confident this should have what you need. Your bank may tell you to inform the lender that the direct debit is cancelled, but you have no obligation to do this. If you have not yet received your claim outcome, rest assured that completion of all claims is our top priority. Please bear in mind some claims take longer than others, depending on their complexity.

As a UK lending company, they offer several loan products, from debt consolidation loans to self-employed loans, wedding loans and even guarantor loans. They have been operating since 2005 and market their products to people without an excellent credit record. Each Amigo Loans customer is likely to have varying complaints. Regardless, raising your complaint as soon as possible keeps you one step ahead. Get in Touch With Amigo Loans Customer Service Using DoNotPay When it comes to mis-selling allegations, most of these complaints are settled between debtors and their creditors, sometimes resulting in compensation. For this reason, we do not accurately know how widespread the problem is. But a lot more customers have claimed than Amigo expected so by November that estimate had been reduced to paying 20p in the pound.If your Amigo loan was affordable, but you are not in a financial position to repay the money owed, there are still options available.