The only bright spot in the performance involved cat hair: On both surfaces, the DC39 picked up all the hair with its Tangle-Free Tool. The better your problem and question is described, the easier it is for other Dyson owners to provide you with a good answer. It takes advantage of the Ball technology, which improves its maneuverability and reduces its noise output.

This is a good score so despite the disparity in comments there are clearly more pleased owners than otherwise. In the pursuit of data, he's plunged his hands into freezing cold water, consented to be literally dragged through the mud, and watched paint dry.This Dyson does redeem itself with the ability to easily remove cat hair, but that's not enough to make up for other detriments. The Dyson DC39 Animal is an unusual looking beast, especially if you are used to more traditional looking canister vacuums.

The HEPA filter eliminates the small particles and household allergens, which is useful for asthmatic or allergic persons. Others report that the suction is fantastic and that it picks up everything while a few indicate that the suction is lacking (our experience was that the machine had fairly powerful suction). You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.We found that anything with a 4-inch gap between the floor and the furniture will allow the Animal complete reach underneath. The brush bar can be turned off from a button on the handle, to switch from carpet to hard floors without having to bend down.

If you try to release the canister without depressing the button you will find it a frustrating experience (we did – until we noticed the button). The vacuum has a ball technology that makes it easy for users to steer around furniture effortlessly. It is easy to operate and while it can be a little tricky at times to set it back into the machine it isn’t that difficult. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH.

If you have hard floors I recommend you spring for the hard floor tool, it is like a squeegee for hard flooring and works much better than the standard attachment. Owners praise the vacuum for its strong suction, ability to pick up pet hair, easy maintenance, and low profile nozzle, however there are also comments that the dust canister has to be emptied frequently, the hose is short and the nozzle is hard to move on bare floors.